Privacy Policy

Last revised on: May 8, 2025

This privacy policy (“Privacy Policy”) is designed to help you understand how Metadoc.AI LLC’s (“Company,” we,” “our”, or “us”) collects, uses, and shares your personal information and to help you understand and exercise your privacy rights. 

By registering for, downloading, accessing or using any part of the Services (as defined below), you accept and agree to this Privacy Policy, whether or not you are a registered user or have an account. You should not use the Services if you don’t agree with this Privacy Policy or any other agreement that governs your use of the Services. 

Capitalized terms that are not defined in this Privacy Policy have the meaning given to them in our Terms of Service at metadoc.ai/terms-of-service.

Please also note that for information about how we collect, use, share, and otherwise process consumer health data as defined under the Nevada Health Privacy Act, please refer to the Consumer Health Data Privacy Policy at metadoc.ai/consumer-health-data-privacy-policy/ and incorporated into this Privacy Policy by reference.

TABLE OF CONTENTS

  1. SCOPE
  1. PERSONAL INFORMATION WE COLLECT
  1. HOW WE USE YOUR PERSONAL INFORMATION
  1. HOW WE DISCLOSE YOUR PERSONAL INFORMATION
  1. YOUR PRIVACY CHOICES AND RIGHTS
  1. SECURITY OF YOUR INFORMATION
  1. INTERNATIONAL DATA TRANSFERS 
  1. RETENTION OF PERSONAL INFORMATION 
  1. SUPPLEMENTAL PRIVACY NOTICE FOR CALIFORNIA AND NEVADA 
  1. CHILDREN’S INFORMATION
  1. OTHER PROVISIONS
  1. CONTACT US 
  1. SCOPE

This Privacy Policy applies to personal information processed by us via our websites, web and mobile applications, and other online services, including but not limited to our website (https://www.metadoc.ai/) and our CAIRO AI mobile and web application (“Cairo”) and all content, features, and services made available therein by Company (collectively altogether, the “Services”).

Please note that Company is not a medical group and does not provide medical advice, care, and/or treatment. If you are using the Services to work with a medical provider, such medical provider is responsible for providing you with a Notice of Privacy Practices describing the collection and use of your health information and for obtaining from you any necessary authorizations or permissions, not Company.

This Privacy Policy does not apply to information collected and stored by us or added by users into the Services that is considered Protected Health Information (“PHI”) under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) or is otherwise considered protected medical information under other similar applicable laws. How we use and disclose such PHI and protected medical information is in accordance with the applicable Notice of Privacy Practices provided to you by your medical provider and with the authorizations or permission you have provided to your medical provider. We will not use or disclose PHI or protected medical information for advertising or marketing, except in de-identified form or as otherwise permitted by HIPAA and other applicable laws. We will not sell any PHI in violation of HIPAA.

  1. PERSONAL INFORMATION WE COLLECT

The categories of personal information we collect depend on how you interact with us, our Services, and the requirements of applicable law. We collect information that you provide to us, information we obtain automatically when you use our Services, and information from other sources such as third-party services and organizations, as described below.

     A. Information You Provide to Us Directly

We may collect the following personal information that you provide to us.

  • Account Creation. We may collect information when you create an account, such as your full name, email address, mailing address, phone number, and password If you are creating an account associated with a Provider Account, we may also collect your employer information.
  • Information Provided Through the Services. We may collect any information you provide through the Services, such as any information that you voluntarily choose to provide through use of the Services or through your uploading of Customer Data (including body scans and text) to the Services. Such information which you voluntarily provide or upload to the Services may include age, physical characteristics or description (such as height and weight), sex, gender identity or gender expression, medical information, health information, and body scans. 
  • Messages.  We may collect information when you compose, send, or receive messages to and from Cairo through the Services’ messaging functionalities. This information includes the content of the message and information about the message, such as when it was sent, received, or read. 
  • Payments. We may collect information when you choose to make a purchase or subscribe to a feature or service of ours that requires a fee. To complete such purchase or subscription, you will be required to provide your payment information, including, without limitation, bank account numbers, credit card or debit card numbers, account details, ACH information, and similar data (collectively, “Payment Information”). Such Payment Information will be collected and processed by our third-party payment processors pursuant to the terms and conditions of their privacy policies and terms of use, and we do not obtain access to any Payment Information in connection with your purchases or subscriptions. By providing your Payment Information, you acknowledge and agree to use of such information by the third-party payment processor for purposes of processing your payment to us.
  • Your Communications with Us. We may collect personal information, such as your name, email address, phone number, or mailing address when you request information about our Services, request customer or technical support, or otherwise communicate with us.
  • Surveys. We may contact you to participate in surveys. If you decide to participate, you may be asked to provide certain information which may include personal information.
  • Conferences, Trade Shows, and Other Events. We may collect personal information from individuals when we attend conferences, trade shows, and other events. 
  • Business Development and Strategic Partnerships. We may collect personal information from individuals and third parties to assess and pursue potential business opportunities. 
  • Social Media Information. We may have pages on social media sites like Instagram, Facebook, and Twitter. When you interact with our social media pages, we may collect personal information that you elect to provide to us, such as your contact details. 

     B. Information Collected Automatically

We may collect personal information automatically when you use our Services. 

For example, we may log your geolocation data and internet or other electronic network activity information such as IP addresses, mobile carrier, unique device identifier, device model, operating system type, browser type, browser history, browser language, links clicked, pages you viewed, how long you spent on a page, access times and information about your use of and actions on the Services as follows:

  • Cookies, Pixel Tags/Web Beacons, and Other Technologies. We, as well as third parties that provide content or other functionality on our Services, may use cookies, pixel tags, local storage, and other technologies (“Technologies”) to automatically collect information through your use of our Services. 
  • Cookies. Cookies are small text files placed in device browsers or mobile devices that store preferences, facilitate and enhance your experience, and collect information about site visits, web page traffic, and online behavior. 
  • Pixel Tags/Web Beacons. A pixel tag (also known as a web beacon) is a piece of code embedded in our Services that collects information about engagement on our Services. The use of a pixel tag allows us to record, for example, that a user has visited a particular page, clicked a link, and their other online behavior such as mouse and scroll movements and clicks. We may also include web beacons in e-mails to understand whether messages have been opened, acted on, or forwarded.

Our uses of these Technologies fall into the following general categories: 

  • Operationally Necessary. This includes Technologies that allow you access to our Services and applications and tools that are required to identify irregular website/app behavior, prevent fraudulent activity and improve security or that allow you to make use of our functionality;
  • Performance-Related. We may use Technologies to assess and improve the performance of our Services, including as part of our analytic practices to help us understand how individuals use our Services (see Analytics below); and
  • Functionality-Related. We may use Technologies that allow us to offer you enhanced functionality when accessing or using our Services. This may include identifying you when you sign into our Services or keeping track of your specified preferences, interests, or past items viewed.

See “Your Privacy Choices and Rights” below to understand your choices regarding these Technologies.

  • Analytics. We may use Technologies and other third-party tools (such as Google Analytics) to process analytics information on our Services. 
  • Social Media Platforms. Our Services may contain social media buttons such as Twitter, Instagram, Threads, and Facebook (that might include widgets such as the “share this” button or other interactive mini programs). These features may collect your IP address, which page you are visiting on our Services, and may set a cookie to enable the feature to function properly. Your interactions with these platforms are governed by the privacy policy of the company providing it.
  • Metadata. When you upload or create Customer Data, you automatically upload certain metadata that is connected to the Customer Data to the Services. Metadata describes other data and provides information about your Customer Data that will not always be evident to you. For example, in connection with your Customer Data, the metadata can describe how, when, where, and by whom the piece of Customer Data was created, collected, or modified and how that content is formatted. Additionally, metadata includes data that you choose to provide with your Customer Data, e.g., any body scan captions.

        C. Information Collected from Other Sources

We may obtain information about you from other sources, including through third-party services and organizations such as your medical provider or doctor’s office who is also using the Services, business partners with whom we may jointly be offering products or services, or analytics providers. 

  1. HOW WE USE YOUR PERSONAL INFORMATION

We use your personal information for a variety of business purposes, including to provide our Services, for administrative purposes, and to market our products and Services, as described below.

    A. Provide Our Services

We use your personal information to provide you with our Services, such as:

  • Managing your information and accounts;
  • Enabling you to use our Services;
  • Operating and maintaining the Services;
  • Providing access to certain areas, functionalities, and features of our Services;
  • Enabling you to communicate with Cairo;
  • Processing and verifying your purchases in our Services;
  • Answering requests for customer or technical support; and
  • Communicating with you about your account, purchases, activities on our Services, and policy changes.

    B. Administrative Purposes

We use your personal information for various administrative purposes, such as:

  • Pursuing our legitimate interests such as direct marketing, research and development (including marketing research), network and information security, and fraud prevention;
  • Detecting security incidents, protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for that activity;
  • Measuring and analyzing use of and interest and engagement in our Services; 
  • Improving, upgrading, or enhancing our Services; 
  • Developing new products and services;
  • Ensuring internal quality control and safety;
  • Authenticating and verifying individual identities, including requests to exercise your rights under this policy;
  • Debugging to identify and repair errors with our Services;
  • Auditing relating to interactions, transactions and other compliance activities;
  • Enforcing our agreements and policies; and
  • Complying with our legal obligations.

     C. Marketing and Advertising our Products and Services

We may use personal information to analyze our customer base, products and services, and trends and traffic and to provide you with content and advertisements. We may provide you with these materials as permitted by applicable law. 

Some of the ways we market to you include email campaigns and non-targeted advertising.

If you have any questions about our marketing practices or if you would like to opt out of the use of your personal information for marketing purposes, you may contact us at any time as set forth in “Contact Us” below. 

     D. Other Purposes

We also use your personal information for other purposes as requested by you or as permitted by applicable law.

  • Consent. We may use personal information for other purposes that are clearly disclosed to you at the time you provide personal information or with your consent.
  • De-identified and Aggregated Information. We may use personal information and other information about you to create de-identified and/or aggregated information, such as de-identified demographic information, information about the device from which you access our Services, or other analyses we create.
  1. HOW WE DISCLOSE YOUR PERSONAL INFORMATION

We do not sell your personal information. We may license de-identified and aggregated data, which cannot be used to identify individuals, for research and commercial purpose, in compliance with applicable laws.

      E. Data Consent & Privacy (Free App)

(a). Eligibility & Age Requirements

MetaDoc.ai is intended for users 13 years of age and older.
 By using this app, you confirm that:
 - You are at least 18 years old; or
 - You are between 13 and 17 years old and have obtained permission from a parent or legal guardian.

 Use of the app without valid consent is strictly prohibited.

(b). Consent to Data Use for Free App Access

MetaDoc.ai is offered free of charge. In exchange, we ask for your explicit consent to use your de-identified data for purposes that include:
 - Training our proprietary AI systems
 - Improving app performance and personalization
 - Sharing anonymized data with third parties for research or commercial licensing

 If you do not provide this consent, you will not be able to use the app.

(c). How Your Data is Handled

- We do not collect or share your personal identifiers, including your name, email, or photographs.
 - Data used for research or licensing is fully de-identified in accordance with HIPAA Safe Harbor guidelines.
 - Data includes: posture scans, movement assessments, engagement history, device metadata, and reported pain levels.

 All data is stored in encrypted databases and processed in a SOC 2-compliant environment.

(d). Consent Language at Registration

All users are required to affirm the following at app onboarding:

 [ ] I am 18 or older OR I am 13–17 and have permission from a parent or guardian
 [ ] I consent to the use and sharing of my de-identified data as described above

 Failure to check these boxes will block access to the app.

(e). Legal Consent Record

Each user's consent is securely logged and timestamped. Example:

 USER CONSENT RECORD – MetaDoc.ai

 User ID: 834c7a-90231
 Timestamp of Consent: 2025-05-06 14:22 EST
 Version of Policy: v1.2 (effective 2025-04-15)
 Age Status Confirmed: Yes
 Teen (13–17): Yes
 Parental Permission Checkbox: Yes
 Data Use Consent Checkbox: Yes
 IP Address: 192.168.0.1
 Device Type: iPhone 14
 Region: CA, USA
 Retention of Record: Encrypted consent log stored in AWS SOC2-compliant database

(f). Your Rights

- You may request deletion of your data by contacting contact@metadoc.ai.
 - MetaDoc.ai does not currently offer a paid version of the app.
 - If you do not agree to these terms, you may not use the app.

We disclose your information to third parties for a variety of business purposes, including to provide our Services, to protect us or others, or in the event of a major business transaction such as a merger, sale, or asset transfer, as described below. 

     A. Disclosures to Provide our Services

The categories of third parties with whom we may share your personal information are described below. 

  • Service Providers. We may share your personal information with our third-party service providers who use that information to help us provide or improve our Services (including providing you with access to and use of Cairo) and/or who create, deliver and assess our advertising or marketing campaigns. This includes service providers that provide us with IT support, hosting, cloud services, data security services, web analytics, marketing services, payment processing, email communication software, chatbot software, software development, customer service, and other related services. 
  • Business Partners. We may share your personal information with business partners to provide you with a product or service you have requested. We may also share your personal information to business partners with whom we jointly offer products or services.
  • Affiliates. We may share your personal information with our affiliates. 
  • APIs/SDKs. We may use third-party Application Program Interfaces (“APIs”) and Software Development Kits (“SDKs”) as part of the functionality of our Services. For more information about our use of APIs and SDKs, please contact us as set forth in “Contact Us” below.

     B. Disclosures to Protect Us or Others

We may access, preserve, and disclose any information we store associated with you to external parties if we, in good faith, believe doing so is required or appropriate to: comply with law, law enforcement, national security requests, and legal process, such as a court order or subpoena; protect your, our, or others’ rights, property, or safety; enforce our policies or contracts; collect amounts owed to us; or assist with an investigation or prosecution of suspected or actual illegal activity.

     C. Disclosure in the Event of Merger, Sale, or Other Asset Transfers

If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, purchase or sale of assets, or transition of service to another provider, your personal information may be sold or transferred as part of such a transaction, as permitted by law and/or contract.

     D. Disclosures With Your Consent

We will share your personal information with your healthcare providers with your consent such as when you opt to/choose to share your body scans with your medical provider or doctor’s office in the Services or when you allow your medical provider or doctor’s office to take a body scan of you using the Services. 

We may also share your personal information to external parties for other purposes pursuant to your consent or at your direction.

  1. YOUR PRIVACY CHOICES AND RIGHTS

Your Privacy Choices. The privacy choices you may have about your personal information are determined by applicable law and are described below. 

  • Email Communications. If you receive an unwanted email from us, you can use the unsubscribe link found at the bottom of the email to opt out of receiving future emails. Note that you will continue to receive transaction-related emails regarding products or Services you have requested. We may also send you certain non-promotional communications regarding us and our Services, and you will not be able to opt out of those communications (e.g., communications regarding our Services or updates to our Terms of Service or this Privacy Policy). 
  • Text Messages. If you no longer want to receive text message from us, you can opt out of receiving future messages at any time by replying “STOP” or by following other instructions as provided in the message. 
  • Push Notifications. We may send you push notifications through the Services. You may opt out from receiving these push notifications by changing the settings on your device. 
  • “Do Not Track.” Do Not Track (“DNT”) is a privacy preference that users can set in certain browsers and mobile operating systems. Please note that we do not respond to or honor DNT signals or similar mechanisms that automatically communicate your choice not to be tracked online.
  • Technologies. You may stop or restrict the placement of certain Technologies (such as cookies) on your device or remove them by adjusting your preferences as your browser or device permits. However, if you adjust your preferences, our Services may not work properly. Please note that with respect to Google Analytics, Google has an opt-out browser add-on available to prohibit sending site activity information to Google Analytics. However, the Google Analytics opt-out browser add-on does not prevent data from being sent to our site. Visit https://tools.google.comfor more information on how to opt out.
  • Mobile Devices. Your mobile device may include a feature that allows you to opt out of some types of targeted advertising (“Ask App Not to Track” on iOS and “Delete advertising ID” on Android). Please note that we do not engage in cross-context behavioral advertising or targeted advertising.

Your Privacy Rights. In accordance with applicable law, you may have the right to:

  • Access Personal Information about you, including: (i) confirming whether we are processing your personal information; (ii) obtaining access to or a copy of your personal information; and (iii) receiving an electronic copy of personal information that you have provided to us, or asking us to send that information to another company (the “right of data portability”);
  • Request Correction of your personal information where it is inaccurate or incomplete. In some cases, we may provide self-service tools that enable you to update your personal information;
  • Request Deletion of your personal information; 
  • Request Restriction of or Object to our processing of your personal information; and 
  • Withdraw your Consent to our processing of your personal information. 

If you would like to exercise any of these rights, please contact us as set forth in “Contact Us” below. We will process such requests in accordance with applicable laws.

  1. SECURITY OF YOUR INFORMATION

We take steps to ensure that your personal information is treated securely and in accordance with this Privacy Policy. Unfortunately, no system is 100% secure, and we cannot ensure or warrant the security of any information you provide to us. We have taken appropriate safeguards to require that your personal information will remain protected and require our third-party service providers and partners to have appropriate safeguards as well. To the fullest extent permitted by applicable law, we do not accept liability for unauthorized disclosure.

By using our Services or providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of our Services. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on our Services, by mail or by sending an email to you.

  1. INTERNATIONAL DATA TRANSFERS 

All information processed by us may be transferred, processed, and stored anywhere in the world, including, but not limited to, the United States or other countries, which may have data protection laws that are different from the laws where you live. We endeavor to safeguard your information consistent with the requirements of applicable laws.

  1. RETENTION OF PERSONAL INFORMATION 

We store the personal information we collect as described in this Privacy Policy for as long as you use our Services or as necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws. 

  1. SUPPLEMENTAL PRIVACY NOTICE FOR CALIFORNIA AND NEVADA 

This Supplemental Privacy Notice for California and Nevada only applies to our processing of personal information of residents of California under the California Consumer Privacy Act and the California Privacy Rights Act (collectively, “CCPA”) and personal information of residents of Nevada under the Nevada Revised Statutes Chapter 603A. The CCPA and Nevada Revised Statutes Chapter 603A will be collectively referred to as the “State Privacy Laws.”

The State Privacy Laws provide California residents with the right to know/right to access what categories of personal information Company has collected about them and whether Company disclosed that personal information for a business purpose in the preceding 12 months. Such residents can find this information below:

Category of Personal Information Collected by CompanyCategory of Third Parties Information is Disclosed to for a Business Purpose
Identifiers.

Real name, postal address, Internet Protocol address, unique personal identifier, online identifier, email address, account name, or other similar identifiers. 

 ● Service providers

● Medical providers/Doctors’ offices when opted into by you 
Information that identifies, relates to, describes, or is capable of being associated with, a particular individual/Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).

Name, address, telephone number, physical characteristics or description, credit card number, debit card number, employment, or any other financial information, or medical information or health information.

 ● Service providers 

● Medical providers/Doctors’ offices when opted into by you
Characteristics of protected classifications under California or federal law.

Age, sex, gender, gender identity or gender expression, disability.

 ● Service providers

● Medical providers/Doctors’ offices when opted into by you
Commercial information.

Records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

 ● Service providers
Biometric information.

Health data.

 ● Service providers

● Medical providers/Doctors’ offices when opted into by you
Internet or other electronic network activity.

Browser types, device type, operating system and version, browsing history, search history, information on a consumer's interaction with an internet website, application, or advertisement.

 ● Service providers
Geolocation data.

Location-related information.

(Please note we do not collect precise geolocation data and you would have to opt in to sharing your precise geolocation through your mobile device if applicable. Please also note that you may be able to limit or disallow our collection, use, or sharing of location data by adjusting the settings for our Services in your iOS or Android privacy settings.)

 ● Service providers
Sensory information.

Body scans.

 ● Service providers

● Medical providers/Doctors’ offices when opted into by you
Professional or employment-related information.

Employer name and role/title.

 ● Service providers
Inferences drawn from other personal information.

Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

 ● Service providers

● Medical providers/Doctors’ offices when opted into by you
Sensitive personal information.

Account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to the account. Personal and biometric information collected and analyzed concerning a person’s health.

 ● Service providers

● Medical providers/Doctors’ offices when opted into by you

The categories of sources from which we collect personal information and our business and commercial purposes for using personal information are set forth in “Personal Information We Collect” and “How We Use Your Personal Information” above, respectively. 

“Sales” or “Sharing” of Personal Information under State Privacy Laws. Company does not “sell” personal information or “share” personal information for cross-contextual behavioral advertising (as those terms are defined under applicable State Privacy Laws) nor do we have actual knowledge of any “sale” or “sharing” of personal information of minors under 16 years of age. 

Profiling and Targeting Advertising under State Privacy Laws. Company does not engage in profiling in furtherance of decisions that produce legal or similarly significant effects. Company also does not engage in cross-context behavioral advertising or targeted advertising as those terms are defined in applicable State Privacy Laws.

Additional Rights for Under State Privacy Laws

Depending on which state you live (i.e. California or Nevada) and subject to certain exceptions, you may have some or all of the following rights: 

  • Right to Know and Data Portability: The right to request that we disclose to you the personal information we collect, use, or disclose about you, and information about our data practices as well as the right to obtain a copy of your personal information.
  • Right to Request Correction: The right to request that we correct inaccurate personal information that we maintain about you.
  • Right to Request Deletion: The right to request that we delete any or all of your personal information that we have collected from or about you, subject to certain exceptions. Please note that we may not delete your personal information if it is necessary to:
  • Complete the transaction for which we collected the personal information, provide a service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you;
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities;
  • Debug products to identify and repair errors that impair existing intended functionality;
  • Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law;
  • Comply with the California Electronic Communications Privacy Act;
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent;
  • Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us;
  • Comply with a legal obligation; or
  • Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
  • Right to Opt-Out of “Sale” or “Sharing” of Personal Information: The right to opt-out of the “sale” or “sharing” of your personal information. Please note that we do not “sell” personal information or “share” personal information for cross-context behavioral advertising as those terms are defined under applicable State Privacy Laws.
  • Right to Non-Discrimination: The right not to receive discriminatory treatment for exercising your privacy rights.
  • Rights Relating to Sensitive Personal Information.  You may choose to provide us with certain information that is considered “sensitive” under applicable State Privacy Laws, including but not limited to, financial account information, health information, and login and credentials. We only use or disclose this information as necessary to:
  •  provide the Services to you;
  • to prevent, detect, and investigate security incidents that compromise the availability, authenticity, integrity, and confidentiality of stored or transmitted personal information;
  • to resist malicious, deceptive, fraudulent, or illegal actions directed at us and to prosecute those responsible for those actions;
  • to ensure the physical safety of natural persons; 
  • for short-term, transient use;
  • to perform services on behalf of the business, such as maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing analytic services, providing storage, or providing similar services;
  • to verify or maintain the quality or safety of our products, and to improve, upgrade, or enhance the products or features offered by the business; and
  • to collect or process sensitive personal information where such collection or processing is not for the purpose of inferring characteristics about a consumer (other than as may be necessary to provide the Services to you).

By providing such information to us, you consent and agree that we may store, process, use, and disclose such information to provide the Services and as set out above or as otherwise allowed by State Privacy Laws. Other than as may be necessary to provide the Services to you, we do not process sensitive personal information for the purposes of inferring characteristics about a consumer. 

Exercising Your Rights. If you are a resident of an applicable state and would like to exercise any of your rights under the applicable State Privacy Laws, please contact us as set forth in “Contact Us” below. We will process such requests in accordance with applicable laws. 

Verification. To protect your privacy, we will take the following steps to verify your identity before fulfilling your request. When you make a request, we will ask you to provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative, which may include asking you to answer questions regarding your account and use of our Services.

Authorized Agent. Only you, or someone legally authorized to act on your behalf, may make a verifiable request related to your personal information. You may also make a verifiable request on behalf of your minor child. To designate an authorized agent, please contact us as set forth in “Contact Us” below and provide written authorization signed by you and your designated agent

Appeals. You may have the right to appeal a decision we make relating to requests to exercise your rights under applicable State Privacy Laws. To appeal a decision, please send your request to us at the contact information set forth in “Contact Us” below.

Your Other California Privacy Rights

Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to ask us for a notice describing what categories of personal information we share with third parties or corporate affiliates for those third parties or corporate affiliates’ direct marketing purposes. Please note that we do not share your personal information with any third parties or affiliates for their direct marketing purposes.

Your Other Nevada Privacy Rights

For information about how we collect, use, share, and otherwise process consumer health data as defined under the Nevada Health Privacy Act, please refer to the Consumer Health Data Privacy Policy at metadoc.ai/consumer-health-data-privacy-policy/ and incorporated herein by reference.

  1. CHILDREN’S INFORMATION

The Services are not directed to children under 18 (or other age as required by local law), and we do not knowingly collect personal information from children. We ask that minors (under the age of 18) not download or use the Services.

If you are a parent or guardian and believe your child has uploaded personal information to our Services without your consent, you may contact us as described in “Contact Us” below. If we become aware that a child has provided us with personal information in violation of applicable law, we will delete any personal information we have collected, unless we have a legal obligation to keep it, and terminate the child’s account.

  1. OTHER PROVISIONS

App Stores. Your app store (e.g., Apple App Store or Google Play) may collect certain personal information in connection with your use of the Services. We have no control over the collection of such information by the third-party app store, and any such collection or use will be subject to that third party’s applicable privacy policies.

Third-Party Websites/Applications. The Services may contain links to other websites/applications and other websites/applications may reference or link to our Services. These third-party services are not controlled by us. We encourage our users to read the privacy policies of each website and application with which they interact. We do not endorse, screen or approve, and are not responsible for, the privacy practices or content of such other websites or applications. Providing personal information to third-party websites or applications is at your own risk. 

Supervisory Authority. If you are located in the European Economic Area, Switzerland, the United Kingdom, or Brazil, you have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable law.

Changes to our Privacy Policy. We may revise this Privacy Policy from time to time in our sole discretion. If there are any material changes to this Privacy Policy, we will notify you as required by applicable law. You understand and agree that you will be deemed to have accepted the updated Privacy Policy if you continue to use our Services after the new Privacy Policy takes effect. We encourage you to periodically review this page for the latest information on our privacy practices.

  1. CONTACT US 

If you have any questions about our privacy practices or this Privacy Policy, or to exercise your rights as detailed in this Privacy Policy, please contact us at:

Metadoc.AI LLC

6920 S Cimarron Rd, Suite 100

Las Vegas, NV 89113.

Email: [contact@metadoc.ai]

Website Form: https://www.metadoc.ai/contact/